We have cash on delivery in India. This option is not available on fabrics and dress materials. In case of COD (Cash on delivery) shipping charges are applicable @3-5 percent of the total order value.
The standard time for the order to reach you is 3-7 days depending on your shipping location. In case of any additional services such as stitching, tassels or fall and pico, we will be needing an additional time of 2-3 days to finish processing your order.
i) Cancellation requests can be processed only before the product is shipped. In case your
cancellation is accepted, we will refund your money within 15 working days after deducting the
processing fees from the bank as applicable for domestic and international orders.
ii) Items once purchased and shipped are eligible for returns only in case of manufacturing defect.
iii) Exchange requests must be received within stipulated time period of two days. The amount for
items once bought will not be refunded. The same amount will be given to the buyer in the form
of a credit note/gift coupon which can be used to buy goods of equal or higher value. The
coupon will be valid for 120 days from the time of issue.
iv) No returns or exchanges can be made on products purchased on discounted prices
v) Returns will be not be accepted in case of color variations. There can be slight differences due to
photography can lighting in the color of the products sometimes due to the difference in the
devices that they are viewed on. Kindly keep this in mind before you purchase the product.
vi) The products must be in their original packaging and should be unused and unwashed and in
their original packaging with the tag. Items with any stains are not eligible for returns.
vii) Received packages that appear to have been tampered with are not to be accepted. In such a
case, notify us immediately on our Whatsapp number i.e. +91-9695040001 or mail us at
benaraslooms@gmail.com
viii) Fabrics/dress materials are not eligible for returns.
Shipping is free for all prepaid orders within India and International orders over 50,000 INR. In case of
COD (Cash on delivery) shipping charges are applicable @3-5 percent of the total order value.
i) A ready-to-ship product is shipped within 2-3 days depending on the availability of the item or
the fulfillment period for any other processing requests made by client such as dyeing, tassels or
fall/pico.
ii) Additional time of 2-3 days is taken to process any fall/pico and tassel requests for the
purchased products
iii) In case of preorders the customer will be notified of the delivery duration according to the
request and product via call or Whatsapp.
iv) The average delivery time for a product is approximately 3-7 days for deliveries within India.
International orders may take up to 5-10 days depending on your shipping location. In case of
any unexpected delays that our beyond our control, we will keep you notified.
Yes, we stitch standard blouses according to the sizes provided by you.